Privacy Policy – mockupstudio.in

Last Updated: 21 April 2026

1. Overview

This Privacy Policy describes how Gajanan Communications (“we”, “us”, or “our”), operating through mockupstudio.in, collects, uses, and protects personal information when you use our website or purchase our software products — BulkMockup (Photoshop plugin) and BillNexa (POS & Billing App).

We respect your privacy. We do not sell, rent, or trade your personal data to any third party for marketing purposes.

By using our website or products, you agree to the terms of this Privacy Policy.

2. Data We Collect

We collect only the information necessary to provide and improve our services:

Data Type	Examples	When Collected
Identity Data	Full name, business name	At registration or purchase
Contact Data	Email address, phone number	At registration, contact forms
Payment Data	Transaction ID, payment status (card numbers are NOT stored by us)	At checkout
Technical Data	IP address, browser type, OS, device info	Automatically on site visit
Usage Data	Pages visited, feature usage in BillNexa	During use of our products
Location Data	City/State (approximate, from IP)	Automatically on site visit
Business Data (BillNexa)	Customer records, bills, inventory, GSTIN entered by you	While using BillNexa app

We do not knowingly collect sensitive personal data such as financial account numbers, Aadhaar, PAN, or biometric data.

3. How We Use Your Data

We use the collected information for the following purposes:

To process and fulfill your product purchases and deliver license keys or access credentials.
To provide customer support via email or WhatsApp.
To send transactional emails such as purchase confirmations and product update notifications.
To improve and maintain our website at mockupstudio.in and our software products.
To detect and prevent fraud, unauthorized access, or misuse of our services.
To comply with applicable legal obligations under Indian law.

We do not use your data for unsolicited marketing, profiling, or automated decision-making without your consent.

4. Data Sharing & Disclosure

We do not sell or rent your personal data. We may share your information only in the following limited circumstances:

Payment Processors: Your payment details are shared with our payment gateway partners (e.g., Razorpay) solely to process transactions. We do not store your card or banking details.
Google Play: If you subscribe to BillNexa through Google Play, your purchase data is governed by Google’s Privacy Policy.
Legal Requirements: We may disclose your data if required by Indian law, court order, or government authority.
Business Transfer: In the event of a merger or acquisition, your data may be transferred as part of business assets.
GST Disclaimer: We are not responsible for your GST filings, tax compliance, or GST-related disputes. The GSTIN you enter into BillNexa is stored solely for your own invoicing purposes and is not shared with tax authorities by us.

5. Cookies & Tracking

Our website at mockupstudio.in uses cookies and similar technologies to enhance your browsing experience:

Essential Cookies: Required for the website to function (e.g., session management, login state).
Analytics Cookies: Used to understand how visitors interact with our site (e.g., Google Analytics). This data is aggregated and anonymised.
Functional Cookies: Remember your preferences such as language or cart contents.

You may disable cookies in your browser settings; however, some features of our website may not function properly if you do so.

6. Third-Party Services

Our website and products may integrate with or link to third-party platforms. We are not responsible for the privacy practices of these services:

Adobe / Photoshop — BulkMockup Plugin operates within Adobe Photoshop. Usage may be subject to Adobe’s Privacy Policy.
Google Play Store — BillNexa Android subscriptions are managed by Google. Subject to Google’s Privacy Policy.
WhatsApp — Customer support via WhatsApp. Subject to Meta’s Privacy Policy.
Payment Gateways — Razorpay or similar. Subject to their respective privacy policies.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law:

Purchase and transaction records are retained for a minimum of 5 years as required under Indian tax law.
Support communications (email/WhatsApp) are retained for up to 2 years.
Account data is retained while your account/license is active. Upon written request for deletion, we will remove identifiable data within 30 days, subject to legal obligations.
BillNexa business data (bills, customer records) you generate within the app is stored on our servers. You may export or request deletion of this data at any time.

8. Your Rights

Under applicable Indian law and the Digital Personal Data Protection Act, 2023, you have the following rights:

Right to Access: Request a copy of the personal data we hold about you.
Right to Correction: Request correction of inaccurate or incomplete data.
Right to Deletion: Request deletion of your personal data, subject to legal retention requirements.
Right to Withdraw Consent: Where we process data based on your consent, you may withdraw it at any time.
Right to Grievance Redressal: You may raise complaints about data processing under Indian law.

To exercise any of these rights, email us at manju.dhongadi5@gmail.com with the subject line “Privacy Request”. We will respond within 30 days.

9. Children’s Privacy

Our products and website are not directed at children under the age of 18. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal information, please contact us immediately and we will delete such data.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

HTTPS encryption for all website communications on mockupstudio.in.
Secure, password-protected backend systems with restricted access.
BillNexa data stored on secured cloud servers with row-level security.

While we take reasonable precautions, no internet-based system is 100% secure. We cannot guarantee absolute security of data transmitted over the internet.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated policy will be posted on mockupstudio.in with a revised “Last Updated” date. We encourage you to review this page periodically.

Continued use of our website or products after any changes constitutes your acceptance of the updated Privacy Policy.

12. Contact & Grievance Officer

For any privacy concerns, data requests, or grievances under the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, please contact:

Business Name: Gajanan Communications
Website: mockupstudio.in
Email: manju.dhongadi5@gmail.com
WhatsApp: +91 97313 12225
Address: Shop #50, Harsha Complex, Railway Station Road, Near CBT, Hubli – 580020, Karnataka, India
Business Hours: Mon–Tue & Thu–Sat: 12:00 PM – 9:00 PM | Wed: 12:00 PM – 2:00 PM | Sunday: Closed

We aim to respond to all privacy-related queries within 30 days of receipt.